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questions and answers

1. can i see the original image of my choice?

Yes, this is possible either on my premises after making an appointment - see contact - or I will send you the picture you want free of charge.

2. Can I exchange the picture if I don't like it?

Yes of course, I offer a 30 day 100% money back guarantee from the date of purchase. Please send a message via the return cancellation form .

 

3. can i withdraw from the purchase?

Yes, I offer a 30 day 100% money back guarantee from the date of purchase.

Please send a message via the return cancellation form .

4. Why is a 30 day 100% money back guarantee offered?

Since I want to convince my customers with the best quality and the best service, 100% is part of my claim. Please send a message via the return cancellation form .

5. What does the " all-round carefree package " offer?

Picture frames can be omitted because I use 3D canvases that have a side edge      and are painted!

3 picture hangers are included.

With a certificate of authenticity - which I supply with every picture - I guarantee that it is unique.

I sign my pictures on the side of the picture frame, with preceding numbering, year of creation and signature.

Free shipping within Germany via DHL in standard shipping. I would be happy to create an individual offer for you abroad if you wish, and if there is a difference in the service provider and shipping method, seeshipping costs .

30 Day 100% Money Back Guarantee.

6. what are the prices of the pictures?

100cm x 100cm = 240 euros

  70 cm x   50 cm = 144 euros

  40 cm x   30 cm =  84 euros

 

Pricing includes:

 

- Highly pigmented fine artists' acrylic paints from well-known manufacturers

​- Final varnish as the top protective layer

- Premium 3D canvas on stretcher also from well-known manufacturers

- 3 pieces of pictures u. Frame hanger (A picture frame can be omitted!)

- Certificate of authenticity, guarantee of uniqueness

- Shipping within Germany

- Free exchange

- 30-Day 100% Money Back Guarantee

The prices are final prices!

-there are no additional costs-

Due to the small business status according to § 19 UStG I do not charge sales tax and therefore do not show it.

Shipping:

Free shipping within Germany via DHL in standard shipping. I would be happy to make you an individual offer on request abroad and if the service provider/shipping method differs, see shipping costs .

 

7. why can there be any color deviations in the pictures?

 

Please remember that your monitor and graphics card may cause the original colors of my pictures to differ slightly from the colors you see on my homepage! 

8. how can i order a picture?

To order a picture, please use my contact form or send an email to mgAusDemFarbtopf@t-online.de .

Please name the title of the picture you want and give me your asking price according to the "Pay according to feeling" pricing mentioned above can be found under point 6 .

​​​​​​_d04a07d8- 9cd1-3239-9149-20813d6c673b_9. why the name "mgAusDemFarbtopf" in my logo?

 

 

 

 

 

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