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Right of withdrawal

Consumers have a statutory right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. (§ 13 BGB)


right of withdrawal
You have the right to withdraw from this purchase contract within 30 days without giving a reason.
The cancellation period is 30 days from the date of purchase - but at least fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.


In order to exercise your right of withdrawal, you must send me your data - preferably via the withdrawal return form - or informally as the following data:


+ Full Name

+ Full address

+ phone number

+ email address

+ bank details


or by means of a clear statement sent letter/e-mail about the decision to withdraw from this contract.

You can use the sample withdrawal form attached below, but this is not mandatory. See also cancellation return form .

In order to meet the cancellation deadline, it is sufficient for you to send us the communication regarding the exercise of the right of cancellation before the cancellation period has expired.

 

Consequences of revocation
If you revoke this contract, I will reimburse you for all payments that I made from you
received, including the delivery costs - with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by me - to be repaid immediately and at the latest within fourteen days from the day on which I have received notification of your cancellation of this contract.

For this repayment I use the payment method of bank transfer to the bank details you provided. Another method of payment requires a separate agreement. Any fees incurred are at my expense.

​I can refuse the repayment until I have received the goods back
or until proof has been furnished that you have returned the goods, depending
whichever is earlier.
The goods must be dispatched immediately and in any case within fourteen days at the latest
to be returned or handed over to me on the day on which you inform me of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired.

You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary to establish the nature, properties and functionality of the goods.

Status: April 2022

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